REMOTE INFRASTRUCTURE MANAGEMENT

Our RIM solution includes:

• Clear and flexible contracts with utility-based pricing that aligns business demands with costs
• Integrated governance and service management, offering process maturity excellence and business-and-IT alignment
• A shift-left strategy for greater proactive intervention
• A vendor-neutral philosophy

Infynix RIM, is at the heart of our RIM services is a control room that displays the health and status of your infrastructure and networks. The Infynix model guarantees:

• 24/7 operational monitoring
• First-line support in various to address problem escalation
• Second-line support, base-level technical support, automation and client liaison

Our Infrastructure Management Operations Centre experts can also analyse your more complex business issues with a view to re-engineering your services and adding value to your business. We combine our leading technological expertise with deep industry knowledge to offer comprehensive IT management services.

More importantly, we have helped more than 1,000 businesses lower costs, streamline processes and improve their competitive advantage with RIM